What the guarantee means in one paragraph
Should a Sub-Zero fix fail to last, ring the office and a technician comes back under the warranty. Behind that sits a price you approved in writing, genuine Sub Zero parts and a technician who checks the cabinet temperatures before leaving. Refrigerators, freezers, ice makers and wine storage are all included.
Our guarantee on every Sub-Zero repair
A written estimate first
The price is put on paper once the fault is diagnosed, and no work begins until you agree to it.
Genuine parts
Whether it is a compressor, a defrost heater, a thermistor, a control board or a gasket, the part fitted is a genuine Subzero one.
Certified technicians
Certified technicians take on built-in, integrated, panel-ready and column models alike.
A 90-day warranty
Ninety days of cover apply to parts and labor. The warranty page sets out the terms in full.
Same-day service
We book seven days a week around Manhattan, most often for the day you ring.
Building rules
Boards of co-ops and condos usually want insurance paperwork. We send it and reserve the service elevator.
Honest advice
When your built-in has years left, our advice is to keep it; when a new one is the sounder buy, you will hear that from us.
A clean visit
Floors and custom cabinetry around the unit are covered while we work, and the area is left tidy.
Our track record since 2020
Since 2020 our crews have been repairing Sub-Zero equipment across Manhattan and the five boroughs, handling everything from leaks and frost to dead compressors and error codes. Begin with Sub-Zero refrigerator repair or look at the repair cost guide.
Same-day Sub-Zero repair with a guarantee
Price in writing, genuine parts, 90 days of cover. Phone (888) 470-3377 to book.
Questions we are asked on these calls
What does the guarantee include?
A price in writing before work, genuine parts, certified technicians and 90 days of parts and labor cover, on fridge, freezer, ice maker and wine storage jobs.
Will you tell me if replacement is smarter?
Yes. Most built-in and integrated units are worth repairing, and the written estimate puts the cost in front of you before you choose.
Will you protect my kitchen during the repair?
Yes. We cover floors and custom cabinets, respect the elevator and insurance requirements, and tidy up before leaving.
What customers say
Spanish with my wife, English with me, no confusion anywhere. Fixed the 42 inch Sub-Zero side-by-side freezer fan.
Called Monday, seen Wednesday, cold by Wednesday afternoon. Ours is a Sub-Zero undercounter.
Small unit in my shop that isn't quite residential, isn't quite commercial. He handled it anyway. It's a Sub-Zero 700 series unit.
Walked me through what he was measuring and what the readings meant. I like knowing. Unit is a 42 inch Sub-Zero side-by-side.